Receiving a compliment is a gift, one which we receive graciously and acknowledge with the greatest of thanks. We are truly humbled when OPUS homeowners take the time to provide us with a heartfelt account of their experiences. We are grateful for their testimonials as it is a testament to the values and standards we maintain. Every inspired story is an affirmation that we are delivering on our OPUS Promise.
You and your team at Opus have been kind, accommodating, thoughtful, and just very human. We always felt like we could reach out with questions or issues. We always felt heard and valued. We always felt your team was as invested in the beauty and function of our home as we were. And we always felt incredibly blessed to have chosen a plot that Opus owned. From the beautiful decor studio options to the prompt and friendly responses from Opus team members, I can honestly say I can't think of anything that I would change about our experience with y'all. It is incredible that you maintain this level of customer care despite the size of the company and the amount of new developments you're working on.
As we prepare to spend our first night in our new home I feel incredibly blessed and had to take a moment to thank you and your team for helping us through such a difficult process. Everyone we encountered was incredibly helpful but we'd especially like to thank two people. Kim was a joy to work with, didn't ever complain about our millions of emails, and made us feel like we were her only customers. She took the time to give us her personal recommendations and never tried to upsell us in the process. Giovanni and his team are incredibly proactive and honest with their communication. We never walked into the home with false expectations.
Thank you Team OPUS.
I am writing to you to express my appreciation for the excellent customer service which we received from Dave. He is warm, accommodating and helpful every time we have a question or need something fixed.
As always we are pleased with the service, professionalism and the ability to get to the bottom of a situation quickly. Opus employees always exceed our expectations.
It is like a dream home and we do see the extra efforts by the whole team to make it the way it is - It is just not about the house, but the over-all experience…And it all started with a kind consideration. Thank you all!!!
I have so many praises to Andrea and her team. They make us feel like not just VIP but like a family member. Overall, OPUS provides a pleasant experience and this kind of treatment is rare in GTA.
Every person we dealt with at OPUS was professional, accommodating, and an absolute pleasure to work with. Our first home was a new build and unfortunately we didn’t have the same service, it was very frustrating. Your team proved that this process can be easy and dealt with professionalism.
The street itself is beautiful (definitely stands out in the neighbourhood), and the finishes and attention to detail are just superb! The workmanship is also really well done and we couldn’t be happier. You and your team are amazing, everyone we met and dealt with in this home buying process has been super friendly and very helpful, and we are so glad we chose OPUS vs. all the other homebuilders.
It is truly worth the investment, and the high level of quality, detail and workmanship most definitely shows in the houses you build. Our dog Mookie (the boss in our family) also provides his paw of approval!
We sincerely thank you for your professionalism, care for your clients and strive for excellence as a builder company. We are firm supporters and clients of your work and appreciate the refined touch you put into your homes.
I believe that people like Jimmy make the buying experience hundred times better, and if asked, I'd be definitely recommending OPUS as a great company to deal with when it comes to such an important decision in life like buying a new home. Thank you for building great homes and also hiring the right people to take care of your clients.
We wanted to take a moment to thank you and the team. Right from day one, you have made the experience fun and exciting, with none of the worry that usually accompanies large purchases. Alex did a great job during the frame walk, Jimmy is always quick to get back to us with answers to our questions, and Frank establishes great leadership during the day-time truck madness in the small court!
The OPUS designs really stand out and are without a doubt the best looking ones in this community. When the family outgrows this location, we'll certainly reach out to hear about the projects on the go.
I just wanted to share the WOW feeling. We were really happy to see the final product. The final outcome was way beyond our wildest expectations. Please accept our gratitude in building our dream OPUS home. Our heartfelt thanks goes to YOU, Alex, Frank , Jimmy and the whole team.
We thank our stars that we chose OPUS homes from so many other builders. If we ever move again, you can bet that we be looking for another OPUS homes project.
With heart felt thanks and gratitude.
I have been to the house for PDI, and I would like you to know everything went well and I am very impressed about the design and the finishing.The way you handle clients, I will never hesitate to buy another house from you, and I will spread the word. May God bless you and your family and staff.
Hi Andrea:
Allow me to give my heartiest thanks to you and your team for building a fantastic house to me as one of the delighted customers. It has been a great purchasing experience due to your charisma, leadership and the cheerful and efficient staff deserve great recognition. I truly believe OPUS will become the top builder among all. Thanks for all the value-added events and interactions with us. We can feel that you are doing it with your heart! Congrats to you and OPUS great success now and forever! Cheers and have a wonderful day!
Thank Alex again for the awesome house!‚
Sincerely,
Loyal Customer
David Luk
I just wanted to send you a quick note on how impressed I am with your staff. I've purchased many homes in my time and I can tell you that my experience with your staff has been a pleasure.
I moved into my new home last week and I am slowly getting sorted and organized. I just wanted to send a quick note to tell you what a wonderful experience it has been working with OPUS Homes and your fabulous staff. Everyone that I have been in contact with has been very helpful and professional.
I can truly say that I absolutely love my OPUS home, I don't think I've experienced that love of a home before. Thank you to you and your team for making this purchase such a great experience for me. I look forward to many years of enjoyment in my new neighbourhood. I have already told many people what a great experience I've had with OPUS Homes and I will continue to do so.
Silvana and Brian are getting married, and starting a brand-new life in Upper Mount Pleasant. The couple were originally looking at the resale market in Mississauga and Brampton, but decided on a whim to check out OPUS Homes as they were driving by.
Silvana says that she was looking for a level of finish that was hard to find in a resale home, and she had no desire to renovate upon moving in! And, when she discovered how affordable a new home at Upper Mount Pleasant was, she realized that a new home was possible, finished exactly how she wanted.
The other thing that the couple appreciated, was the flexible downpayment schedule. It made the purchase easier by spreading out the value over a period of months leading up to closing.
But what really made the difference was the comfortable feeling she got from OPUS Homes sales representative, Maria Mascarin. Maria took plenty of time with her, and was never pushy. Maria was patient and knowledgeable, and she walked the first-time buyers through the entire process.
Silvana had a similar experience after the fact, at the Decor Studio. The couple were impressed by the 'upgraded' standard finishes, things that other builders charged extra for were included in their OPUS home.
As the couple prepare for life to begin in their new home, they have no regrets, and no complaints. They've had a great experience. We really felt that everyone in the OPUS family cared about us, and I would recommend anyone to OPUS Homes.
We want to express our thanks and gratitude to you and your staff for building our new home. We are very pleased with the outcome! Our previous experiences with homebuilders left us unsettled, but OPUS Homes exceeded our expectations. Part of our enjoyment has been recognizing the quality and workmanship of your crew. The job site was always clean and organized as we watched the progress of our home. The house was left immaculately clean upon closing, this was very much appreciated.
Your staff's professionalism and constant efforts to please reflect in your building skills and customer relationships.
We have and will continue to recommend OPUS Homes to anyone that is looking to purchase a new home.
I wanted to take a moment to let you know how pleased we are with our OPUS home in Whitby. We are impressed by the quality of the product and the service that we received over the last year.
The site manager Alex Reid is phenomenal. He responded very quickly to all our requests and was always extremely helpful. On many occasions he went well beyond what could reasonably be expected, to address and resolve issues.All of the OPUS employees that we encountered were courteous and very efficient.
The decor package was excellent and extremely helpful. It was great to be aware of the many options available and it was nice that OPUS was willing to make modifications to the standard plans, which resulted in our high customer satisfaction.
I would recommend OPUS homes.
I think I need to congratulate you and your team for the ability to understand what the client is looking for. Andrea when we visited OPUS Homes for the first time (along with several other builders), the reason we opted for you was the way we were handled and we felt very comfortable with her.
It is important for you to know that we are really impressed with the quality team at OPUS. We wish all the success in all your up coming projects and would definitely refer OPUS to our friends, family or relatives without any hesitations.
The Daoud Family ultimately chose Upper Mount Pleasant because of the new developments slated for the near future. The area is undergoing a transformation, with new streets, schools and retail developments, even a 'supermall' that will rival the Edmonton Mall is expected to become a fixture in the neighbourhood.
Not one to leave it up to chance, the Daouds did their homework. They visited other builders, and even called the City of Brampton to learn more about the future development plans of the Upper Mount Pleasant neighbourhood.
Having all those things close by, is one of the primary reasons the Daoud family felt it was a wise investment in their future.
After meeting with the sales team, the Daoud were also satisfied with the deposit flexibility, builder incentives, and upgrades pricing. Everything was very reasonable, says Rita Daoud.
Rita, who is Mom to two boys, aged 6 & 7, said that the whole family is so excited. The boys are so excited to have their own rooms and bathrooms, and so are we! she said.
Do they have any regrets? Just one, Rita says, now she wishes she'd bought a detached home. But, when she does buy one, she expects it will be an OPUS Home. OPUS is unlike other builders, in that the service is totally there. That's the most important thing to us.
I just wanted to take a moment to tell you how impressed my husband and I wereAll the staff were knowledgeable and professional and able to answer any question we had. Overall, the entire experience was wonderful!
The homes look beautiful and friends of ours who have bought in the Whitby development have raved about the fabulous experience they are having.
Thanks so much with helping us find our home. We appreciated your patience and assistance especially with our offerwe are confident we found the right builder for our new home.
Thank you for your time in giving us a tour of the house. It was both thorough and informative. Most of all we appreciate your recommendations on some improvements which were otherwise difficult to see without the frame walk. To date we have been very pleased working with the entire OPUS team. The company's commitment to quality and customer satisfaction have been quite evident in our interactions with your team. This is our second time purchasing from a builder and it is refreshing to see how the quality, communication, and initiatives such as the frame walk, have helped improved the process.. On top of that, I'm sure you would agree, it's the people that makes a huge difference. It's been a pleasure dealing with your team.
