Excellence in client service is what we strive for. With that said there are numerous moving parts within our industry including the challenge of scheduling tradesmen in your new home after possession. Upon completion of the Pre Delivery Inspection 5 to 10 days prior to possession, we will strive to complete most items on your list prior to your occupancy of the home. Thereafter, we welcome a 30 day form which will be made available to you through
Tarion’s MyHome Portal, for you to add any additional items you may notice while your living in the homes. In both instances Tarion rules state that a builder has 120 days to complete the items on either list. The final opportunity to conclude additional repairs is known as the Year End List, which you may submit 12 months after possession